Product Warranties

GlobalSaver offers genuine OEM and aftermarket automotive parts from recognized manufacturers.

Like other independent retailers of branded automotive parts, GlobalSaver does not provide a separate product warranty of its own. Products may be covered by warranties provided by their respective manufacturers.

For eligible products, GlobalSaver assists customers with manufacturer warranty claims and helps arrange the replacement of defective parts, subject to the applicable manufacturer's warranty terms and approval.

Important Warranty Information

  • Manufacturer Warranty: Warranty coverage, duration, exclusions, and available remedies are determined by the applicable manufacturer's warranty terms.
  • Warranty Start Date: Warranty periods generally begin upon delivery unless the manufacturer specifies a different starting date.
  • Warranty Replacement: Replacing a defective part does not restart or extend the original warranty period unless otherwise provided by the manufacturer's warranty or applicable law.
  • Original Purchaser: Some manufacturer warranties apply only to the original purchaser or the vehicle for which the part was originally purchased.
  • Commercial Vehicles: Parts installed in commercial, fleet, heavy-duty, off-road, or racing vehicles may have different warranty terms, shorter coverage periods, or additional exclusions.
  • Warranty Expenses: Coverage for labor, installation, removal, diagnostics, shipping, and other related expenses depends on the manufacturer's applicable warranty and legal requirements.
  • Manufacturer Requirements: Claims are subject to the manufacturer's eligibility requirements, evaluation, and approval.

How to Submit a Warranty Claim

If you experience a problem with a product during the applicable warranty period:

  1. Contact GlobalSaver Customer Support through our Contact Us page.
  2. Provide your order number and the product's part number.
  3. Describe the issue and provide photographs or supporting documentation if requested.
  4. Our support team will review your request and provide instructions for the warranty claim.
  5. If the claim is approved, GlobalSaver will assist with arranging the applicable warranty remedy, including replacement where available.

Please do not return any products for warranty evaluation without receiving return instructions.

Warranty Terms by Manufacturer

Warranty periods and conditions vary depending on the manufacturer, product category, part number, and intended vehicle application.

Please refer to the applicable manufacturer's warranty documentation for complete coverage details.

Returns and Refunds

Warranty claims are separate from standard product returns and refunds.

For returns, damaged shipments, incorrect items, or refund requests, please refer to our Return and Refund Policy.

Nothing in this policy limits any rights or remedies that customers may have under applicable federal or state law.

Warranty Assistance

For warranty questions or assistance with a claim, please contact GlobalSaver Customer Support through our Contact page.